The guys over at Gmail will be having a hectic day today as users have been flocking to the support forums all day to report that their email accounts have effectively been reset with some losing year’s worth of emails. Thankfully Google engineers are on the case and should be able to restore affected accounts as they quite sensibly store data on several drives in several different locations – the problem they have is identifying the accounts.
Engadget says 500,000 users may have been affected; users have lost emails and all the photos, documents and any other files they may have been sent over the years. It’s another alarming call to back up your data and frequently.
Google says that just .29% of Gmail users have lost data, we say just loosely because this is actually a big number when you consider there were 170 million users this time last year. If you put a moderate 30 million extra users over the last year the total number of accounts that may have problems is around 650,000.
As mentioned earlier Google does expect that data will be recovered and many are already talking about the failure linking it to Google’s upcoming Chrome OS which is also cloud based. Some users are saying this shows the cloud shouldn’t be trusted where as other are saying wait and see, after all if all data is successfully restored then surely this shows the strengths of the cloud as a robust storage solution.
Have you been affected or know anyone who has? Has it knocked your confidence in Gmail?