Apple Inc. engineers are contacting new owners of the newly released iPhone 4S in an attempt to solve problems with the phone’s battery life. According to some reports, the iPhone 4S users observed that the phone’s battery dramatically drops down for unknown reasons.
A report by The Guardian quoted an iPhone user who said he was contacted by Apple, asking him to install a monitoring program to diagnose the problem.
“My battery life was extremely poor – 10 percent drop in standby every hour. I noticed that the usage figure was roughly half that of standby, even when the phone was not being used, so I assumed something was crashing or running in the background. I switched off all the new features including Siri and location services, but it was still really poor. I also tried setting up a clean phone with no apps but it is still really poor,” said the unnamed owner. “The Apple engineer was incredibly helpful and apologetic in the typical Apple way!”
It seems that the culprit is the “Setting Time Zone” element of the Systems Services, which constantly determines the phone’s location, rather than checking only on occassion. This setting enables the cell towers to triangulate information in order to determine the location of the device.
Apple support boards are on fire right now over what could be draining the battery. The company has not may any comments yet, but it was reported that its engineers are working on solving the puzzle.
via: The Guardian