O2 has confirmed network problems in East London and Essex that knocked out mobile phone and 3G signal for the best part of an hour this morning. This isn’t the first time the area has suffered this year, just a couple of months ago people in the area where unable to use the O2 network for the exact same reason as today.
The problem as first confirmed this morning by O2’s official service checking website, a statement said “We’ve got a problem that means you can’t make calls, use the internet, or send/get emails the east London/Essex area.”
Problems where first noticed at 9:53am and continued until 10:50am, last months problem occurred after vandals damaged a telephone exchange in the area. At this stage, although the problem seemed similar, the cause remains a mystery.
O2 issued a statement to explain the problem, “At 10 o’clock this morning we identified a connectivity issue on our network which is affecting both 2G and 3G service in parts of East London, North London, Kent and East Sussex. Customers in these areas may be experiencing difficulty in making or receiving mobile calls, texts or using data.”
The problems seem to have been fixed, although many Londoner’s will be feeling less confident with O2 after this second incident, O2 said “We apologise to those customers affected and will be updating progress regularly.”
Did you experience a network outage today?