Playstation Network Remains Down – Sony asks for more time

Posted on Apr 26 2011 - 5:23pm by Richard Sharp

The Playstation Network has been down for six days now and PSN users are become increasingly irate at the lack of updates with some making demands of refunds, free credits and even claims for damages for amenities such as broadband costs which have been ‘wasted’. This has prompted Sony to issue a statement via their official blog.

Plea for patience

Sony’s official blog posted “We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.” That came two days ago after they confirmed that an ‘external intrusion’ meant they had to take the PSN Network down to safeguard the network and rebuild Qriocity services.

Broken timelines

Many gamers were annoyed when Sony announced the network could be down for 48 hours last week, they were even more annoyed when this timeline came and went twice over. Putting a short timeline on the fix has only angered gamers especially when the deadline passed and none of the further updates included any further time indicators.

At this stage there have been no more official updates from Sony and it seems that the PSN network will be down for the foreseeable future. The blog post did say that they are working around the clock to remedy the problem, which after all the media coverage we’re sure they are.

What’s your take on the PSN outage? What do you think Sony should be doing or do you think they are doing all they can?

 

About the Author

Richard Sharp is the founder of gadgetsandgizmos.org. He loves technology, gadgets (comes with the territory) and social media. You'll find him writing features, attending events and playing with cool tech. Life's good.

33 Comments so far. Feel free to join this conversation.

  1. matthew April 26, 2011 at 5:51 pm - Reply

    i am getting so annoyed SONY hurry up and fix it please i want to go on call off duty Modern Warfare 2

  2. elgulio April 26, 2011 at 5:55 pm - Reply

    it's infuriating. might help if we were kept in the loop.

    • james April 26, 2011 at 6:07 pm - Reply

      i wish they would give us a straight date when it is going to be back online. its annoying!!!

    • james April 26, 2011 at 6:12 pm - Reply

      i hope it starts working again soon i wish they would just give us a straight date when it is going to be back online.

  3. chaapton April 26, 2011 at 6:02 pm - Reply

    i agree im really bored without PSN

  4. Anonymizer April 26, 2011 at 6:05 pm - Reply

    Compared to the xbox live I was always dissapointed at the psn and now it got hacked while xbox plays smoothly. Sony if you could get a good online experience you could be as good as xbox, but since you do not, then, as a multiplayer gamer, I say that xbox surpasses you and this continuous wait just makes it worse for you

    • bob April 26, 2011 at 6:38 pm - Reply

      Spoken like a true gent!

    • ray April 26, 2011 at 7:23 pm - Reply

      Sony have done well up until recently when hackers started attacking their networks. What u have to remember is that their network has been available to us all along FOR FREE. People are under this false pretense that xbox live network has never been down or doesnt have any problems. WRONG! Xbox live was down for more than 2 weeks in 2008. The original Xbox console was a FAIL and so were the first Xbox 360 consoles which had software AND hardware problems, not to forget the "red ring of death". Xbox live has had numerous attacks on it, its consoles have been successfully cloned and used for hacking into MW2 servers (videos of which can be found on youtube). All this despite the fact that xbox users pay microsoft to administrate the online servers.
      Compared to Xbox, sony have done so much better. We should give credit where its due. We dont pay a monthly or a yearly subscription fee to sony for using PSN. So if their networks are down, we shouldnt act like we r being conned 🙂

      • bob April 26, 2011 at 10:15 pm - Reply

        Wtf which planet you on?

    • Getagrip April 26, 2011 at 9:56 pm - Reply

      Get a grip "X box" surpasses ps3 ha ha what a moron.The x box is for skint broke ass kids who wish they had ps3.
      I'm not going to bang on about psn being free .Have you ever had a ps3 ?
      i know lots of people with both and guess what they say all the time GUESS.
      the fact that i even heard from them, ment they were on? you guessed it ps3.sony are inventers, walkman ,diskman etc.And every one come on! they jailbreakers are to blame remember mw2?well now they can ban you from psn at will ,shutdown your ps3 and the same hack that enables them to steal from psn also lets them play on line.anyone online with a jb has and will be trying to do the same as they did mw2.sony are correct to shut it down and rebuilding psn will take ages worth it in long run.And xbox live when it was down 2 weeks was it?

      • bob April 26, 2011 at 10:46 pm - Reply

        Only because you are a cheap arse fool who knows s**t

        • Veteran PS3 Gamer April 26, 2011 at 11:33 pm - Reply

          Bob, if you've nothing intelligent to say then say nothing! If you want to hang around in the dark ages on xbox then feel free, I however will continue to stick with the PS3 / PSN!!

          I had both by the way, and got rid of the xbox!

  5. kadaka April 26, 2011 at 6:20 pm - Reply

    As long as it gets sorted and remains secure, with no further interruptions I don't mind too much (only the lack of Portal 2 co-op)

  6. lee hanlon April 26, 2011 at 6:20 pm - Reply

    with the uk bank holiday over and another in a few day , i am really annoyed that i cant enjoy a bit off on-line gamer time before i go back to work !! i was looking forward to a few nights on the ps3 , its becoming a joke!

  7. Veteran PS Gamer April 26, 2011 at 6:29 pm - Reply

    All you gamers that are whining about the PSN being down need to get a grip! Sony is working to fix the issue caused by hackers, if you want someone to blame, blame the p***ks that did the damage!!!

  8. bob123 April 26, 2011 at 6:30 pm - Reply

    to be honestthis is really anoying for everyone who wants to play online and u should give us an exact time and date for when ts back on but iv herd from a couple of my friends that psn will be onagain tomo at 2am is that true sony?

  9. bob April 26, 2011 at 6:40 pm - Reply

    I own both consoles and the only thing sony got going is the ps exclusives

  10. bob123 April 26, 2011 at 6:52 pm - Reply

    do u noo what time its going to come back on tho?

  11. MrAbayomi73 April 26, 2011 at 7:01 pm - Reply

    @ veteran PS gamer – well said! Blame the hackers not SONY

    • Josh April 26, 2011 at 10:05 pm - Reply

      Yes, blame the hacker's. I think it's just everyone is annoyed that we haven't been given a date when psn will be up and running again. But yes i agree don't blame sony, blame the hackers.

  12. monki April 26, 2011 at 7:11 pm - Reply

    Id say they give all the info about the hacker they have to the community and let them take their anger out on the hacker. As for the outage not much you can do but vent and wait. If they gave up the hacker info it could occupy our time untilled the fix is instituted.

  13. onur April 26, 2011 at 7:15 pm - Reply

    To be honest guys/girls as much as we dont like the situation we have no other choice. but to put up with it, yes it would be helpful if we recieved an actual date in with the psn will be up and running but im sure there doing the best they can it was quite a major issue afterall.

  14. bob123 April 26, 2011 at 7:31 pm - Reply

    i no its not sonys fault this has happend but they could give us more infomation to when its going to come back on ??

  15. lifeisworthliving April 26, 2011 at 8:40 pm - Reply

    You could all just go out and enjoy the sunshine?…

  16. smokedown April 26, 2011 at 8:58 pm - Reply

    Get a grip people seriously! Youd think the world had ended the way your all crying like little girls go play ohtside for a few days or try getting a woman/man/sheep and play with them

  17. smokedown April 26, 2011 at 9:02 pm - Reply

    Its free get a grip sony will deal with and fix it chill out wait a few days and oh yeah did i mention YOU'RE NOT PAYING FOR IT

  18. FSDKAHKSDAJFHcnskdf April 26, 2011 at 9:04 pm - Reply

    stop asking for the exact time and date when the psn will be back up, they dont know the exact time that it will be back up, but you must be smart enough to know that they're obviously doing everything they can, it doesnt benefit them to anger cod playing nobs, too spoilt to realise that sony are providing a free service which is much better than xbox live by the way, faster, simpler and for the most part less noobsjust shut up and get on with it

  19. Unforgiver April 26, 2011 at 9:44 pm - Reply

    psn is worth yhe wait xbox sucks go sony

  20. Micheal Stevenson April 26, 2011 at 10:21 pm - Reply

    Everyone keeps saying they want to get online to play call of duty black ops/modern warfare 2 e.t.c but im dying to get online to play the number 1 game, Battlefield Bad Company 2. Anyone else missing playing this online?

    • A55K1KKR April 26, 2011 at 10:48 pm - Reply

      Michael stevenson, your bang on the money there m8. BFBC2 is the #1 PS3 FPS. Im riding out the cold turkey but i dont think the outtage will endure too long. Catch you on the battlefield m8…

      • Micheal Stevenson April 26, 2011 at 10:57 pm - Reply

        Yeah you too mate il be on it the minute I hear its back up.

  21. Someone April 27, 2011 at 12:57 am - Reply

    i'm buying a xbox , already sold my ps3

    • bob April 27, 2011 at 9:44 pm - Reply

      At least someones seen sense

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