PlayStation Network: Sensitive User Information Stolen

Posted on Apr 27 2011 - 4:02pm by Robert

Well, we’ve all been waiting patiently on a PlayStation Network update. Ok, maybe not that patiently.

Anyway, a new Sony updated has confirmed a few facts which we will share with you here. This same information is contained in an email which is being sent out to by Sony to all PSN registered users.

The Sony statement says that they discovered between the 17th and 19th of April that “certain PlayStation Network and Qriocity service user account information was compromised” through an “illegal and unauthorized intrusion”.

Because of this intrusion they have turned off the Network and called in an “outside, recognized security firm to conduct a full and complete investigation”. The statement goes on to say that they have already taken steps to “enhance security and strengthen our network infrastructure.”

Amidst some thanks for our patience the Sony note goes on to say that the unauthorized intruder is believed to have the following details of the PSN users; name, address, country, email, birth date, PlayStation Network and Qriocity passwords, online ID and possibly full profile data and credit card details.

With all of this sensitive information now in the hands of the hacker we are being advised to be very alert to any possible email, postal or telephone scams carried out on us using these details. Sony will not contact users by any method to confirm any of the details which have been stolen, so if anyone asks you for these then it should be assumed to be dodgy.

They also advise to change your passwords if you use the same ones on other sites and to keep a close eye on bank accounts etc. Any further questions can be sent to Sony at uk.playstation.com/psnoutage.

It seems that people concerned that the PSN Network was down were right to be and this explains why Sony have taken so long to get the network back online, it doesn’t really explain why they failed to get a warning out sooner though.

Are you happy with how the people at Sony have handled this whole issue?

 

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1 Comment so far. Feel free to join this conversation.

  1. bob April 27, 2011 at 9:41 pm - Reply

    Well sony time to explain HOW this can happen

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