Users of the budget mobile network Giffgaff have been facing some issues today as services where wiped out by a burst water pipe. The saga began at around 11:30am on 16th March and for some users the problems aren’t over. We’ve recently received an update via our customer email which sheds a little light on why Giffgaff went down and what steps the operators...

Users of the Giffgaff mobile network (which piggybacks on the O2 network) are reporting outages again today. Previous reports have been blamed on the networks unstoppable growth, although this time it seems a problem with hardware is to blame. An electrical sub-station which feeds the Giffgaff network was reportedly damaged overnight and engineers have been deployed to...